Frequently Asked Questions
Getting Started
How do I schedule an appointment?
Scheduling an appointment is easy! You have the option of either calling 479-579-9677, and I will get back to you within 24 hours to confirm, or you can schedule an appointment via email: rekindle@kayleywalkerlcsw.com
What will we talk about during the free introductory phone call?
During our free 15-minute introductory phone call, you can tell me a bit about the current issues, symptoms, and struggles that caused you to call me. I also encourage you to ask any logistical questions you might have about us working together. If it’s not your first time in therapy, you can discuss what helped and didn’t help while working with previous therapists. This can give me a better understanding of whether or not my style of therapy would be a good fit for you. If you should decide that you would like to work together after our call, we can schedule an appointment for your first session.
What can I expect during our work together?
During our first session, which typically lasts 60 minutes, I will conduct an intake that consists of a series of questions that helps me to understand your emotional and social history, current symptoms, and concerns. This is a great way for me to learn about you as a person and establish what it is that you would like to achieve while working together. The following sessions will last 50-55 minutes; you and I will collaborate to create an individualized treatment plan which entails short-term, objective, and long-term goals. Thereafter, we will learn new coping skills, assess their effectiveness and goodness of fit and create new goals if need be.
Here are a few tips to see if a therapist is a good fit for you.
Ask yourself the following after our introductory phone call:
Did I feel heard and respected?
How was the emotional connection?
Does this meet my expectations of therapy?
Can I envision myself continuing in therapy with this therapist?
INSURANCE
I currently accept Blue Cross and Blue Shield, Ambetter, and United Healthcare.
Cancellations
All clients are asked to provide a minimum of 24-hour’s notice if they cannot keep their appointment. If a scheduled appointment is not canceled within 24 hours, clients will be billed a fee for the missed appointment, with the exception of a medical emergency. Once you make an appointment, it is your responsibility to keep that appointment, and I expect you to show up. If you need to cancel, please do so as soon as possible and, more importantly, 24 hours prior to your appointment time.